Orientation: Getting Started with Your Platform

12. Getting Help

If anything on the platform does not behave as this Orientation describes, or you are simply stuck, do not spend hours wrestling with it alone.

• For questions about course content, deadlines, or your formation itself, message your formation mentor directly, or use the message icon in the top bar.
• For technical problems with the platform — a page that will not load, a file that will not upload, a quiz that behaves strangely — contact the Institute at hello@apostolicoldcatholic.org, describing what you were trying to do, what you expected to happen, and what happened instead. A screenshot is always welcome.
• If you are ever unsure whether something is a technical problem or a formation question, simply ask — nobody will mind sorting it for you.

There is no such thing as a foolish question here. Every candidate before you has had to learn this platform from nothing, exactly as you are doing now.